Terms of service

Terms and Conditions

Effective Date: 29th September 2024
Company Number: 12842316

Welcome to Foreign Objects! These Terms of Service (“Terms”) govern your access to and use of our website and services, including the purchase of footwear and clothing from our online store. By using our site and purchasing products, you agree to these Terms. Please read them carefully.

1. General Information

Foreign Objects Ltd is an ecommerce business based in the UK, with Company Number 12842316. We sell luxury footwear globally. By using our website or purchasing our products, you agree to comply with these Terms.

2. Eligibility

To make a purchase or use our services, you must:

  • Be at least 18 years of age, or have permission from a parent or guardian.

  • Provide accurate personal information and payment details when placing an order.

  • Agree to use our website and services in compliance with all applicable laws and these Terms.

3. Orders & Payments

When you place an order with Foreign Objects, you agree to the following:

  • Order Acceptance: All orders are subject to acceptance and availability. Once you place an order, you will receive an email confirming receipt of your order. This does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

  • Payment: We accept payments via all major credit and debit cards, PayPal, and other methods specified on our site. Payments must be made in full at the time of purchase.

  • Pricing: Prices are listed in GBP (£) and include VAT where applicable. Shipping fees and any applicable customs duties are calculated at checkout and are the buyer’s responsibility.

4. Shipping & Delivery

  • UK Shipping: Orders within the UK typically arrive within 3-5 business days. Shipping fees will be calculated at checkout.

  • International Shipping: We ship internationally. Delivery times and costs vary by destination and will be provided at checkout. Customers are responsible for any customs duties or taxes levied by their country.

  • Delays: While we strive to deliver within the stated timeframes, we are not responsible for shipping delays due to customs processing or other factors beyond our control.

  • Risk of Loss: All items purchased from Foreign Objects are made pursuant to a shipment contract. Risk of loss and title for such items pass to you upon delivery. We are not responsible for any loss or damage that occurs after delivery.

5. Returns & Refunds

Please refer to our Returns & Refund Policy for details on returning items and requesting refunds. In brief:

  • You can return unworn and undamaged items within 14 days of receiving your order.

  • Refunds will be issued to your original payment method after we inspect and approve the returned item.

  • Customers, both in the UK and internationally, are responsible for covering return shipping fees as well as any applicable customs or duties.

  • Original shipping fees are non-refundable, except in cases where the item was faulty or incorrect.

6. Product Descriptions

We make every effort to ensure that the descriptions, images, and specifications of our products are accurate. However, colours may appear differently on different screens, and slight variations in materials or details may occur due to manufacturing processes.
We reserve the right to correct any errors in pricing or product descriptions and to cancel any order affected by such errors.

7. Intellectual Property

All content on our website, including images, product descriptions, logos, and design elements, is the intellectual property of Foreign Objects or our licensors. You are not permitted to copy, distribute, or use any of our intellectual property without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Foreign Objects is not liable for any:

  • Indirect, incidental, or consequential damages arising from the use of our products or services.

  • Loss of profits, revenue, or data, even if foreseeable.

  • Damage caused by misuse, unauthorized alterations, or neglect of our products.

Our total liability to you for any claim relating to our products or services shall not exceed the total amount you paid for the specific product giving rise to the claim.

9. Warranties

All products sold by Foreign Objects are free from defects at the time of dispatch. If you receive a faulty or damaged product, you must notify us within 48 hours of delivery. We will arrange for the return and replacement of the item or issue a full refund, including return shipping costs. We do not provide any additional warranties beyond those required by law.

10. Governing Law & Disputes

These Terms, and any contract between us, shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to the Terms

We may modify these Terms from time to time by posting updated versions on our website. Your continued use of our site and services after changes are made constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us:
Foreign Objects
Email: info@foreign-objects.co.uk