Where do you ship?
We ship our sneakers internationally from the UK. For specific regions, please check our shipping policy.
What are your shipping rates?
At Foreign Objects, we offer the following shipping options:
Free UK Delivery: UK orders are sent via a reputable delivery service, with delivery typically taking 2-4 working days. To ensure timely processing, please place your order before 8 PM (Monday – Thursday) or before 2:30 PM on Friday. Please note that delivery times are estimates and may be subject to unforeseen delays. During busy periods, orders may take up to 2 working days to be dispatched.
International Standard Delivery: For international orders, we use a ProCarrier service with estimated delivery times of 3-7 business days. The exact delivery charge is calculated at checkout once your shipping address is confirmed. Good news: we cover all duties and taxes, so you won’t encounter unexpected customs fees while your parcel is in transit.
Please rest assured that our team works diligently to dispatch orders as quickly as possible.
Free UK Delivery: UK orders are sent via a reputable delivery service, with delivery typically taking 2-4 working days. To ensure timely processing, please place your order before 8 PM (Monday – Thursday) or before 2:30 PM on Friday. Please note that delivery times are estimates and may be subject to unforeseen delays. During busy periods, orders may take up to 2 working days to be dispatched.
International Standard Delivery: For international orders, we use a ProCarrier service with estimated delivery times of 3-7 business days. The exact delivery charge is calculated at checkout once your shipping address is confirmed. Good news: we cover all duties and taxes, so you won’t encounter unexpected customs fees while your parcel is in transit.
Please rest assured that our team works diligently to dispatch orders as quickly as possible.
Do you accept returns?
Yes, we accept returns within 14 days of receiving your order, provided the items are in their original, unworn condition with all packaging and tags intact. Please visit our Returns Policy page for detailed instructions on how to return your order.
Can I exchange my sneakers for a different size?
Yes, exchanges are available for size swaps if stock is available. If your size is out of stock, you can opt for a refund or store credit.
How do I care for my sneakers?
To maintain the longevity of your Foreign Objects sneakers, we recommend spot cleaning with a soft brush or cloth. Avoid washing machines, and protect your shoes from prolonged exposure to water and extreme weather. Using shoe trees will also help retain the shape of your shoes.
Where are your sneakers made?
All of our sneakers are meticulously crafted in Porto, Portugal, using high-quality materials like premium leathers, suede, and recycled mesh fabric.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking details. You can use this information to track your order through our shipping partner’s website.
What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact our customer service team within 48 hours of receiving your package, and we’ll make sure to resolve the issue quickly.